Averiq Engineering Division

The Conversational
Voice Layer.

Averiq voice integrations turn global AI voice models into India-ready calling solutions. We engineer low-latency, TRAI-compliant pipelines configured for outbound campaigns and inbound reception.

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Barriers We Architect Against

Rigid menu drop-offs and caller frustration

Natural, open-ended voice AI conversation

Call overflow spikes overloading staff

Unlimited concurrent AI calling channels

Legacy CRM integration bottlenecks

Real-time transactional customer database synchronization

Inconsistent customer service metrics

Auditable prompt-driven voice response guardrails

Industries Used.

Enterprise operations deploy Averiq voice modules across clinical, logistics, retail commerce, and educational environments.

Explore Voice Capabilities

Healthcare & Diagnostics

Automating patient check-ins, booking clinical slots, and running outbound wellness confirmation calls.

Logistics & Supply Chain

Confirming rider delivery coordinates, dispatch updates, and auto-managing delay calls.

Retail Commerce

Recovering abandoned checkouts, verifying address details, and handling instant customer feedback calls.

Education Systems

Managing enrollment inquiries, admission fee follow-ups, and mass alerts in regional Indian accents.

Architecture

Atomic Voice Governance.

TELEPHONYSIP_INBOUNDSPEECH_I/OSTT / TTSLATENCY < 200MSLLM_BRAIN11+ LANGSCRM_SYNCSTATE_LOCK

Methodology

Voice Lifecycle Protocols.

PHASE 01

Conversational Scenario Mapping

We design call flow logic, dynamic fallback prompts, and customer paths to ensure target scenarios map perfectly.

PHASE 02

Speech Engine Tuning

We optimize regional Speech-To-Text (STT) models to achieve sub-500ms voice processing response rates.

PHASE 03

Telephony & SIP Trunking

We establish secure, verified outbound routes with local phone numbers that comply with DND and TRAI guidelines.

PHASE 04

Live Actuation & CRM Sync

Campaigns are launched with live telemetry dashboards, pushing call status events back to your CRM instantly.

Bespoke Voice Infrastructure.

We bridge low-level voice streams with your operational ledger. Our custom routing servers process audio cues locally and execute database changes directly during live phone conversations.

Speech-To-Text (STT) Parsing
11+ Languages (Hinglish/Hindi)
Low-Latency Voice Synthesis
LIVE_SPEECH_STREAM
Inbound Calling Agents

Answer help lines, receptionist queues, and missed calls instantly. Qualify inquiries and route priority callers to human desks.

Outbound voice agents

Proactively call lists for lead qualification, DND check validations, renewal notifications, and feedback surveys.

Hybrid Routing Gateways

Utilize the same virtual numbers to take inbound support inquiries and run outbound calls during low-traffic slots.

Engineered Answers.

Request Briefing

Ready to deploy your Voice Agent?

Connect with our team to map out call flow scenarios, schedule engine tuning, and coordinate TRAI compliance verification.

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